Repair of all brands: Machine and mill
in our own workshop in Luxembourg

Process:
Simply request an appointment online.
You will receive confirmation from us within 24 hours . Once you have received confirmation, your appointment with us will be scheduled.
Prices and services can be found 5 lines further down.

The address for Pickup & Drop Off *BY APPOINTMENT ONLY*
At our shop

167 Rue de la Tour Jacob / L-1831 Luxembourg

Prices & Performance:
# Machine Checkup :
75 euros (Grinders: 35 euros)
A two-year checkup saves you money. We have a fiber optic video probe and can use it to inspect critical components after opening the machine, such as the boiler pipes, some valves, and the rotary pump. Should we find a defect, the €75 fee will be credited towards the repair, so you won't pay twice.

+ Professional descaling:
35 euros with checkup only
We only descale in exceptional cases when it is really necessary, because descaling often creates defects where there were none before.

# Is the machine broken?
You can set a top stop for the repair cost at our shop.
Without a top stop we will execute repair to max 450 Euro net; above this, which is super rare, we agree jointly whether it makes sense or not for most machines that doesn't make sense.

Important notes:
(1) Should we jointly conclude that a repair makes no sense because it is uneconomical or success cannot be guaranteed, we will charge one hour for our work.
(2) Maschinen not bought at our shop we will charge 60 Euro handling fee but you are able to pick 2kg of Specialty Coffee in Return. Value above 70 Euro.